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Virus's Spyware and missing files

Virus's Spyware and missing files
Expert:
Craig Poulton
Session Date:
Product:
Windows
Problem details:
The client was reporting a missing file and was losing connection to the interet, further diagnosis showed a malware infection on the clients computer
Solution details:
Using the remote control software I removed the malware from the computer and re-registered the missing files. I also advised the customer of several programs that are not compatible with his windows installation.
Tags:
virus spyware ocx VB6
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Experience:
98 Cases 
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