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Unable to access remote control

Unable to access remote control
Expert:
Session Date:
11/09/11, 09:27AM
Product:
General Technical Support
Problem details:
Client uanble to access her work systems on her new Mac
Solution details:
Isoalted faults to Java update completed yesterday as part of Mac updates - advised client to contact her IT department at work who manages the web portal to report the failure
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