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Java not working, error 1714

Java not working, error 1714
Expert:
Craig Poulton
Session Date:
Product:
Java
Problem details:
Customer's Java was not working and he could not re-install a new version due to the error 1714
Solution details:
Repaired the corrupted windows installer cache and registry information. Updated to the latest version of Java and tests great.
Tags:
error 1714, sun, Java
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Experience:
180 Cases 
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