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Headphones do not disable internal speakers.

Headphones do not disable internal speakers.
Expert:
Robert Paradis
Session Date:
Product:
General
Problem details:
Headphones work fine, speakers work fine, but the speakers stay on when the headphones are plugged in.
Solution details:
Tried 4 different versions of the audio drivers and software, all with the same outcome. Advised user that it was likely a hardware failure in the headphone jack itself.
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Experience:
168 Cases 
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