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Cannot connect to wireless

Cannot connect to wireless
Expert:
Session Date:
Product:
Wireless Network
Problem details:
Customer's laptop could not connect wirelessly to the router
Solution details:
Restore router to defaults and reconfigured SSID and security settings. Updated wireless driver on laptop, and configured start up.
Tags:
dlink, WPA, Wireless, linksys, Windows 7, wpa2, wep
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