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Can't open documents from email

Can't open documents from email
Expert:
Robert Paradis
Session Date:
12/28/09, 07:29PM
Product:
General
Problem details:
The client was sent emails with attached documents in .doc format, and when they tried to open them, Microsoft Works would pop up saying the files were corrupt.
Solution details:
Works was incompatible with the files, Microsoft Word opened them just fine. Client intends to go buy Office.
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Experience:
127 Cases 
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