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Robert Paradis
I speak English only.
With years of technical experience both at Future Shop and before joining the team, I have fielded nearly the full range of customer questions and issues. My specialty is the translation of Techie-ese into easy to understand terms.
Products:
Windows VISTA, Windows 2000, Windows XP, Windows ME, Mac OSX, Linux
Certifications:
A+ Service Technician Certification(CompTIA, 2001)
Languages:
English
Services I Support:
 Backup, Restore and SetupWant to start fresh with your Windows PC but save your important files? We'll back up your PC, restore it to factory settings, then setup and configure Windows the way that you want.
 Price: $179.99
 Data BackUpWe'll set up a backup system for your important files and show you how to access them.
Price: $79.99
 Apple Training 30 MinutesLearn the essential features of the Mac OS X operating system and what it can do for you.
Price: $49.99
 iPod and MP3 Setup and TrainingGet your portable music device working the way you want it. We'll show you how to transfer your music and videos.
Price: $49.99
 Windows Training 30 minutesLearn the essential features of Windows 7 and find out what it can do for you
Price: $49.99
 Printer HelpAre you experiencing printer issues, or do you have a new printer? We'll get it working properly.
Price: $49.99
 Peripheral InstallNeed your device setup and functioning properly? We'll install the latest software for it and confirm it's working for you.
Price: $49.99
Windows Training 60 minutesLearn the essential features of Windows 7 and find out what it can do for you
Price: $79.99
 Parental Control Setup and CustomizationWant to make sure your children are safe on the internet? We'll customize your settings and their access to ensure safe access to the internet.
Price: $49.99
Apple Training 60 MinutesLearn the essential features of the Mac OS X operating system and what it can do for you.
Price: $79.99
 Microsoft Office TroubleshootingIs your MS Office not working right? We'll fix it and set it up the way you want it.
Price: $69.99
 Photo FunWe'll show you how to edit digital photos, set up online photo albums, and create a video from your photos.
Price: $79.99
 Privacy & Security CheckWe'll check the security of your existing computer and wireless network and make sure it's secure.
Price: $79.99
 Software Install and SetupGet that important piece of software up and running on your PC.
Price: $49.99
Apple Setup and PersonalizationWe'll ensure your iMac or Macbook is setup and tailored to fit your needs
Price: $49.99
 Virus & Spyware Removal (OS Service)Is your computer infected with a virus or spyware? We'll find out what's wrong and fix it.
Price: $149.99
 Windows 7 Upgrade AdvisorIs your computer ready for Windows 7? We'll check and recommend what you need for a smooth upgrade.
Price: $19.99
 Wireless Network Set UpEnjoy the freedom and convenience of a wireless network in your home.
Price: $79.99
 DiagnosticsWe'll figure out the problem and fix it quickly, or recommend the solution you need.
Price: $59.99
 Digital Video Camera Set Up / TrainingFind out how to transfer your videos to your computer, burn them onto DVDs, and upload them to YouTube.
Price: $79.99
09/08/2010 | PC Setup & Optimization
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 09/07/2010 | PC Setup & Optimization
awesome assistance could not have figured this out without him Efficient:
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09/07/2010 | PC Setup & Optimization
explained things very well and gave step by step instructions i will surely use this service on my next computer purchase and hope I connect with Robert again Knowledgeable:
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09/07/2010 | PC Setup & Optimization
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09/04/2010 | PC Setup & Optimization
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09/04/2010 | PC Setup & Optimization
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09/01/2010 | PC Tuneup
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09/01/2010 | PC Tuneup
smooth and easy on my part - thank you Communicative:
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08/30/2010 | Virus - Spyware
Took a little bit longer than i initially thought, but i suppose thats an issue of internet speed. thanks!! Knowledgeable:
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08/29/2010 | PC Tuneup
a lot of time on your part and appreciate your taking the time to hopefully resolving the problem thanks Bob Efficient:
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 08/22/2010 | PC Setup & Optimization
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08/21/2010 | iPod and MP3
absolutley the best. have already called friends to reccomend Robert Communicative:
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08/17/2010 | Wireless Network
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08/11/2010 | Diagnostics
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07/28/2010 | General
Robert was able to resolve a complex glitch quickly--and helped me meet a deadline. Very efficient. Friendly:
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07/09/2010 | Printers
This Gentleman was really great Knowledgeable:
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07/07/2010 | General
The only thing that might have shortened the session a bit was if Robert had asked up front if I knew the date of when the problem occurred, but we covered that fairly early on, and the problem has been resolved, which is extremely helpful. Knowledgeable:
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07/04/2010 | PC Tuneup
Robert was patient and very helpful! He solved my printer problem that I have had for the last year and I would highly recommend him. Definitely exceeded my expectations! Knowledgeable:
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06/30/2010 | Email and Internet
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04/18/2010 | Software Setup
I found Robert to be very helpful, patient and a great communicator. I am very grateful for the time and effort he put into helping me, even though we were not able to resolve my computer problems. Knowledgeable:
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04/13/2010 | Wireless Network
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04/13/2010 | General
Very nice technician. Very helpful as well. Efficient:
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04/07/2010 | Virus and Spyware Removal
looking forward to using my faster computer Efficient:
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03/23/2010 | General
Considering I am not computer savvy - he has made me feel I could actually look forward to doing things on my computer that I haven't done before. That makes it worthwhile - knowing anyone that needs help can get expertise help and feel confident. Communicative:
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03/21/2010 | PC Tuneup
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03/15/2010 | Virus and Spyware Removal
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02/14/2010 | PC Tuneup
I reeceived an email stating that it appeared that I was not satisfied with the session, not sure where that came from. I am 100% satisfied, will use the service again and will recommend to others. Communicative:
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12/28/2009 | PC Tuneup
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12/28/2009 | General
He`s smart. Like way smarter than YOU or ME at least with computers. Knowledgeable:
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12/27/2009 | PC Tuneup
why I have an email saying there is a 50 dollar charge on my credit card when I have a coupon saying it is a promo so its FREE??? and what credit card? I did not give any card number??? Knowledgeable:
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11/29/2009 | Hard Drive and Storage
Robert was very proactive in keeping the diologue going, even when we lost communication link on a couple of occasions. He made good recommendations and ensured all of my needs were met before signing off. Knowledgeable:
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11/02/2009 | Windows XP
Robert quickly figured out the problem I was having and resolved it! Efficient:
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10/23/2009 | Windows
Robert was very helpful in helping me decide if I could upgrade my laptop to Windows 7, and also helping me choose the least resource heavy internet security software. Knowledgeable:
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10/20/2009 | Windows VISTA
Thanks! Efficient:
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10/20/2009 | Data Recovery
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10/20/2009 | Windows VISTA
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10/20/2009 | Virus and Spyware Removal
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