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Robert Paradis
I speak English only.
With years of technical experience both at Future Shop and before joining the team, I have fielded nearly the full range of customer questions and issues. My specialty is the translation of Techie-ese into easy to understand terms.
Products
Windows 2000, Windows XP, Windows ME, Mac OSX, Linux, Windows 7, Windows VISTA
Certifications
A+ Service Technician Certification (CompTIA)
Languages
English
Services I Support
 Total Protection Plan - New SetupYour Total Protection Plan includes a Standard System Setup with Security and Performance enhancements installed by our Online Support Team.
Price:
$0.00
 Total Protection Plan - ServiceOur ConnectPro Online Support Team can help you maximize the benefits of your Total Protection Plan.
Price:
$0.00
 ConnectPro 12 Months SupportThis service provides 12 months of diagnostics support for your computer.
Price:
$99.99
annually
 PC Setup and Personalization with Antivirus installWe'll ensure your PC is set up and tailored to your needs and install your antivirus software.
Price:
$99.99
 ConnectPro 12 Months Tablet SupportGive yourself peace of mind for the next year with your tablet
Price:
$99.99
annually
 Apple Setup and PersonalizationWe'll ensure your iMac or Macbook is setup and tailored to fit your needs
Price:
$49.99
Backup, Restore and SetupWant to start fresh with your Windows PC but save your important files? We'll back up your PC, restore it to factory settings, then setup and configure Windows the way that you want.
Price:
$179.99
 Parental Control Setup and CustomizationWant to make sure your children are safe on the internet? We'll customize your settings and their access to ensure safe access to the internet.
Price:
$49.99
 Peripheral InstallNeed your device setup and functioning properly? We'll install the latest software for it and confirm it's working for you.
Price:
$49.99
 Apple Training 60 MinutesLearn the essential features of the Mac OS X operating system and what it can do for you.
Price:
$79.99
Apple Training 30 MinutesLearn the essential features of the Mac OS X operating system and what it can do for you.
Price:
$49.99
 iPod and MP3 Setup and TrainingGet your portable music device working the way you want it. We'll show you how to transfer your music and videos.
Price:
$49.99
 Windows 7 Upgrade AdvisorIs your computer ready for Windows 7? We'll check and recommend what you need for a smooth upgrade.
Price:
$19.99
 Windows Training 30 minutesLearn the essential features of Windows 7 and find out what it can do for you
Price:
$49.99
Windows Training 60 minutesLearn the essential features of Windows 7 and find out what it can do for you
Price:
$79.99
 Photo FunWe'll show you how to edit digital photos, set up online photo albums, and create a video from your photos.
Price:
$79.99
 Digital Video Camera Set Up / TrainingFind out how to transfer your videos to your computer, burn them onto DVDs, and upload them to YouTube.
Price:
$79.99
 Virus & Spyware Removal (OS Service)Is your computer infected with a virus or spyware? We'll find out what's wrong and fix it.
Price:
$149.99
 Printer HelpAre you experiencing printer issues, or do you have a new printer? We'll get it working properly.
Price:
$49.99
 Microsoft Office TroubleshootingIs your MS Office not working right? We'll fix it and set it up the way you want it.
Price:
$69.99
 Privacy & Security CheckWe'll check the security of your existing computer and wireless network and make sure it's secure.
Price:
$79.99
 Data BackUpWe'll set up a backup system for your important files and show you how to access them.
Price:
$79.99
 Software Install and SetupGet that important piece of software up and running on your PC.
Price:
$49.99
 Wireless Network Set UpEnjoy the freedom and convenience of a wireless network in your home.
Price:
$79.99
 DiagnosticsWe'll figure out the problem and fix it quickly, or recommend the solution you need.
Price:
$59.99
02/04/2012 | PC Setup & Optimization
am very satisfied for my first time Communicative:
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 01/30/2012 | PC Setup & Optimization
I rated the guy last night all fives, but I shouldn't have. Now I have nothing higher to go. This guy was outstandingly awesome; he made things really simple for me. Thank you. Communicative:
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01/30/2012 | PC Setup & Optimization
He makes it look easy but it's not. Communicative:
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 01/29/2012 | PC Setup & Optimization
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01/28/2012 | General
Awesome to deal with :) Communicative:
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01/28/2012 | PC Security
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01/27/2012 | PC Setup & Optimization
patient with all my questions and very helpful. thank you! Efficient:
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01/27/2012 | PC Setup & Optimization
Awesome service! Knowledgeable:
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01/23/2012 | General
excellent service, friendly, extremely helpful. Highly recommended to others including apple mac pro i have. claudia cook Friendly:
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01/22/2012 | Printers
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01/22/2012 | General
Robert Paradis was very very helpful, and patient to me. He thoroughly explained, step by step, everything I needed to know. I am now confident with my computer thanks to Robert's great assistance! Robert was a great person to chat with. I recommend him Friendly:
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01/21/2012 | General
excellent job Robert!!!!! and thank you again for your service. Communicative:
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01/21/2012 | Printers
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01/16/2012 | PC Setup & Optimization
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01/13/2012 | General
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01/13/2012 | General
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01/13/2012 | Display Screen
he's the best Knowledgeable:
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01/13/2012 | Printers
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01/09/2012 | Printers
Did not stop until the problem was 100% resolved. Communicative:
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01/08/2012 | General
awesome support Efficient:
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01/08/2012 | PC Setup & Optimization
Wonderful! Efficient:
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01/08/2012 | PC Setup & Optimization
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01/08/2012 | General
thanks glad he was there when we need help Friendly:
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01/07/2012 | PC Setup & Optimization
Unsure if caused by connection lag but there were many times when he appeared to be doing absolutely nothing and there was very little communication in regards to what he was doing. Communicative:
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01/07/2012 | PC Setup & Optimization
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01/07/2012 | Backup
Robert was a pleasure to work with he was patient and understanding of what i needed help with. I would recommend him to anyone Communicative:
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01/07/2012 | PC Setup & Optimization
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01/07/2012 | General
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01/04/2012 | PC Setup & Optimization
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01/04/2012 | PC Setup & Optimization
Robert did a very good job and was very friendly. Thank you! Efficient:
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01/04/2012 | PC Setup & Optimization
Great ! Knowledgeable:
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01/04/2012 | Microsoft Office
Robert fixed the problems I had and thanks again Communicative:
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01/03/2012 | iPod and MP3
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01/03/2012 | Audio
Thank - you gain Friendly:
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01/03/2012 | Safari
amazing. helped solve everything for me. thanks robert Friendly:
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01/03/2012 | PC Setup & Optimization
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01/02/2012 | PC Setup & Optimization
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01/02/2012 | General
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12/30/2011 | Virus and Spyware Removal
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12/29/2011 | PC Setup & Optimization
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12/29/2011 | PC Setup & Optimization
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12/28/2011 | PC Setup & Optimization
great job Knowledgeable:
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12/28/2011 | PC Setup & Optimization
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12/28/2011 | PC Setup & Optimization
Thanks again. He was very helpful. Efficient:
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12/28/2011 | General
great to work with Knowledgeable:
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12/27/2011 | PC Setup & Optimization
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12/27/2011 | PC Setup & Optimization
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