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Robert Paradis
I speak English only.
With years of technical experience both at Future Shop and before joining the team, I have fielded nearly the full range of customer questions and issues. My specialty is the translation of Techie-ese into easy to understand terms.
Products:
Windows VISTA, Windows 2000, Windows XP, Windows ME, Mac OSX, Linux
Certifications:
A+ Service Technician Certification(CompTIA, 2001)
Languages:
English
Services I Support:
 Data BackUpWe'll set up a backup system for your important files and show you how to access them.
 Price: $79.99
 Windows 7 Basic Training 30 minutesLearn the essential features of Windows 7 and find out what it can do for you
Price: $49.99
Windows 7 Basic Training 60 minutesLearn the essential features of Windows 7 and find out what it can do for you
Price: $79.99
 Privacy & Security CheckWe'll check the security of your existing computer and wireless network and make sure it's secure.
Price: $79.99
 Troubleshooting & Quick FixWe'll figure out the problem and fix it quickly, or recommend the solution you need.
Price: $29.99
Vista Basic Training 30 minutesGet basic Vista training on any topics of your choice.
Price: $79.99
 Microsoft Office TroubleshootingIs your MS Office not working right? We'll fix it and set it up the way you want it.
Price: $69.99
 Software Install and SetupGet that important piece of software up and running on your PC.
Price: $49.99
 Photo FunWe'll show you how to edit digital photos, set up online photo albums, and create a video from your photos.
Price: $79.99
 Windows 7 Upgrade AdvisorIs your computer ready for Windows 7? We'll check and recommend what you need for a smooth upgrade.
Price: $19.99
 Wireless Network Set UpEnjoy the freedom and convenience of a wireless network in your home.
Price: $79.99
Vista Basic Training 60 minutesImprove your productivity and have more fun using Windows Vista.
Price: $49.99
 iPod and MP3 Setup and TrainingGet your portable music device working the way you want it. We'll show you how to transfer your music and videos.
Price: $49.99
 Digital Video Camera Set Up / TrainingFind out how to transfer your videos to your computer, burn them onto DVDs, and upload them to YouTube.
Price: $79.99
 Virus & Spyware Removal (OS Service)Is your computer infected with a virus or spyware? We'll find out what's wrong and fix it.
Price: $149.99
 Printer HelpAre you experiencing printer issues, or do you have a new printer? We'll get it working properly.
Price: $49.99
02/14/2010 | PC Tuneup
I reeceived an email stating that it appeared that I was not satisfied with the session, not sure where that came from. I am 100% satisfied, will use the service again and will recommend to others. Efficient:
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 12/28/2009 | PC Tuneup
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12/28/2009 | General
He`s smart. Like way smarter than YOU or ME at least with computers. Efficient:
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12/27/2009 | PC Tuneup
why I have an email saying there is a 50 dollar charge on my credit card when I have a coupon saying it is a promo so its FREE??? and what credit card? I did not give any card number??? Communicative:
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 11/29/2009 | Hard Drive and Storage
Robert was very proactive in keeping the diologue going, even when we lost communication link on a couple of occasions. He made good recommendations and ensured all of my needs were met before signing off. Communicative:
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11/02/2009 | Windows XP
Robert quickly figured out the problem I was having and resolved it! Friendly:
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10/23/2009 | Windows
Robert was very helpful in helping me decide if I could upgrade my laptop to Windows 7, and also helping me choose the least resource heavy internet security software. Efficient:
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10/20/2009 | Windows VISTA
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10/20/2009 | Data Recovery
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10/20/2009 | Windows VISTA
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10/20/2009 | Virus and Spyware Removal
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