I speak English only.
With years of technical experience both at Future Shop and before joining the team, I have fielded nearly the full range of customer questions and issues. My specialty is the translation of Techie-ese into easy to understand terms.
Products:
Windows VISTA, Windows 2000, Windows XP, Windows ME, Mac OSX, Linux
Certifications:
A+ Service Technician Certification(CompTIA, 2001)
Are you experiencing printer issues, or do you have a new printer? We'll get it working properly.
Price: $49.99
12/28/2009 | PC Tuneup
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12/28/2009 | General
He`s smart. Like way smarter than YOU or ME at least with computers.
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12/27/2009 | PC Tuneup
why I have an email saying there is a 50 dollar charge on my credit card when I have a coupon saying it is a promo so its FREE??? and what credit card? I did not give any card number???
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11/29/2009 | Hard Drive and Storage
Robert was very proactive in keeping the diologue going, even when we lost communication link on a couple of occasions. He made good recommendations and ensured all of my needs were met before signing off.
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11/02/2009 | Windows XP
Robert quickly figured out the problem I was having and resolved it!
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10/23/2009 | Windows
Robert was very helpful in helping me decide if I could upgrade my laptop to Windows 7, and also helping me choose the least resource heavy internet security software.
The customer recently reinstalled their system and removed Nero from the factory image. Their DVD drive no longer worked as a DVD drive, but rather as a CD only drive.
