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Jon F

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Certified Expert
Jon F
United States, Connecticut
Customers Ratings:
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251 Cases 
96% 4%
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We never sell or release any email addresses entered into our invitation system.
I can help you with any computer problem no matter how large or small for a reasonable price. I specialize in Mac problems, but I am also an expert in windows issues. FREE consultation and your satisfaction is guaranteed or your money back!
Products:
All in One Printer, Broadband Connectivity, Broadband Internet Support, Browsers, CRT TV, Computer Components, Computer Installation, Computer Repair, Computer Security, Computer Setup, Computer Support, Connectivity, DSL, DVD Player and Recorder, Dial up, Email and Internet, Ethernet Card, Firefox, General, General Technical Support, Google Mail, Hard Drive and Storage, Hardware, ISP, Inkjet Printer, Internet Support, Laptop Support, Laser Printer, Lavasoft Ad-Aware, Mac OSX, Netgear, Netscape, Network, Network Security, Networking and Internet, PC Services, PC Support, PC Tuneup, Printers, Routers, Modem, Hubs and Switches, Safari, Security, Spyware, VMware, Windows, Wi-Fi networks, Wifi, Windows 2000, Windows 98, Windows ME, Windows NT, Windows VISTA, Windows XP, Wireless Networking, System Administration, Bluetooth, Cable, Diagnostics & Repair, Digital Camera, ISP Selection, Instant Messaging, Linksys, Network Adapter, Network and Internet, System Administration Windows XP
Certifications:
A+ Service Technician Certification(CompTIA, 2010),
Professional Certification Program(RIT, 2009)
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Languages:
English
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Services I Support:
Windows Training 30 minutes

Windows Training 30 minutes

Learn the essential features of Windows 7 and find out what it can do for you
Get live support now
Price: $49.99
Email Troubleshooting

Email Troubleshooting

Having a problem with your email? We'll fix it.
Get live support now
Price: $69.99
Printer Help

Printer Help

Are you experiencing printer issues, or do you have a new printer? We'll get it working properly.
Get live support now
Price: $49.99
Photo Fun

Photo Fun

We'll show you how to edit digital photos, set up online photo albums, and create a video from your photos.
Get live support now
Price: $79.99
Wireless Network Set Up

Wireless Network Set Up

Enjoy the freedom and convenience of a wireless network in your home.
Get live support now
Price: $79.99
iPod and MP3 Setup and Training

iPod and MP3 Setup and Training

Get your portable music device working the way you want it. We'll show you how to transfer your music and videos.
Get live support now
Price: $49.99
Apple Training 30 Minutes

Apple Training 30 Minutes

Learn the essential features of the Mac OS X operating system and what it can do for you.
Get live support now
Price: $49.99
Windows 7 Upgrade Advisor

Windows 7 Upgrade Advisor

Is your computer ready for Windows 7? We'll check and recommend what you need for a smooth upgrade. 
Get live support now
Price: $19.99
Microsoft Office Troubleshooting

Microsoft Office Troubleshooting

Is your MS Office not working right? We'll fix it and set it up the way you want it.
Get live support now
Price: $69.99
Digital Video Camera Set Up / Training

Digital Video Camera Set Up / Training

Find out how to transfer your videos to your computer, burn them onto DVDs, and upload them to YouTube.
Get live support now
Price: $79.99
Windows Training 60 minutes

Windows Training 60 minutes

Learn the essential features of Windows 7 and find out what it can do for you
Get live support now
Price: $79.99
Software Install and Setup

Software Install and Setup

Get that important piece of software up and running on your PC.
Get live support now
Price: $49.99
05/26/2010 | CD Player and Recorder
could not answer first question . and im not shure the link he gave me will help... 
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04/23/2010 | General
GIVE THIS GUY A RAISE.WE NOW CALL HIM SAINT JON!! 
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04/22/2010 | PC Tuneup
 
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04/12/2010 | iTunes
 
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04/11/2010 | iTunes
Much easier to get someone online than on the phone.  i waited an hour to get someone on the phone, yet got someone with 5 minutes online. 
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04/11/2010 | Game Controllers
Good Guy. I wish we could have resolved the Moderate NAT warning. Otherwise,. good job! 
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04/11/2010 | Wireless Network
 
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04/09/2010 | PC Tuneup
He was very helpful with answering additional questions I had once the procedure was complete. 
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03/28/2010 | General Technical Support
GIVE THIS MAN A RAISE!! HE FIXED EVERYTHING AND FAST! REALLY NICE GUY TO WORK WITH!!! 
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03/26/2010 | Software
Jon took all the the time I needed to work with me. He was pleasant and very knowlegable. I consider myself lucky to work with such an outstanding expert. Thank you Jon. 
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03/25/2010 | General Technical Support
 
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03/18/2010 | Mac OSX
Jo is GREAT!!! 
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03/18/2010 | General Technical Support
 
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03/13/2010 | Virus - Spyware
Professional Operator pleasent to do bussiness with 
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02/28/2010 | PC Tuneup
I'm above ave PC literate. My observation is that your site is not very user friendly. Like now - you tell me to ask for a refund and when I click on the link and enter the info it tells me "No error found" and right below gives an error msg number - so 
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02/23/2010 | All in One Printer
Nothing was resolved. 
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02/23/2010 | All in One Printer
Jon got my printer working, and I couldnt do it after days of trying. He made it look so easy and was easy to talk to. I'm going to use him next time I need help. 
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02/21/2010 | Sound Card
 
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02/21/2010 | PC Tuneup
awesome and saved me money! 
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02/20/2010 | Software
 
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02/20/2010 | PC Tuneup
Did a great job! 
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02/16/2010 | PC Tuneup
I was a little worried about buying this plan. From everything that has take place since I connected with the PC Tune Up I think I made a wise choice. I will definately know after I start using my computer after this session is ended. Thankyou 
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02/16/2010 | PC Tuneup
 
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02/16/2010 | Virus and Spyware Removal
 
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02/15/2010 | Printers
Showed concern and patience. Delighted with result
    Natalie Russell 
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01/24/2010 | General Technical Support
good stuff 
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01/23/2010 | General Technical Support
Jon was very helpful and does a great job of representing webroot 
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01/06/2010 | All in One Printer
Very Helpful and very knowledgeable. 
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01/01/2010 | General
 
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12/27/2009 | General Technical Support
Jon was very helpful and patient. Had a system crash about halfway thru Webroot re-download so had to try to find the problem. Also cleaned up registry for me. Looks like Webroot is back up and running now. Thank you! 
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12/12/2009 | General
very helpfull and patiance.delt with the problem I had, hopfully I wont need the services if I do I sure would like to use the Expert Jon. Thaknyou Charlie 
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12/11/2009 | PC Tuneup
 
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12/05/2009 | PC Support
Although we didnt yet get the problem resolved, Jon did a great job troubleshooting and explaining all that he was doing. He's a great asset to your organization! Hopefully the tech I speak to tomorow can pick up where Jon left off. 
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11/30/2009 | Virus and Spyware Removal
Was helpful and patient throughout the entire process.  If I have more problems in the future I will definitely contact Jon again. 
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11/22/2009 | Virus and Spyware Removal
 
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11/15/2009 | General
awesome job. 
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11/09/2009 | PC and Software
Well done!!!! 
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11/08/2009 | Virus and Spyware Removal
 
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11/07/2009 | All in One Printer
 
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11/03/2009 | PC Tuneup
Jon was extremely knowledgable and helpful as well as friendly and fun!  I very much enjoyed our session! 
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11/01/2009 | PC Tuneup
TY TY TY Great Job 
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11/01/2009 | Virus and Spyware Removal
Great Job 
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10/25/2009 | General
He "stayed with me" for a long time and explained each step. He also helped me with options for the future. 
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10/24/2009 | PC Tuneup
 
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10/19/2009 | PC Tuneup
I know very little about computers and he was so helpful and patient with me. Amazing what can be done and he did it very well. Give Jon a raise. !! 
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10/18/2009 | Printers
even though my issue could not be resolved, Jon researched all avenues to fix this print driver problem. 
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10/14/2009 | Windows VISTA
 
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10/12/2009 | PC Tuneup
 
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05/09/2009 | Printers
 
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05/09/2009 | Printers
 
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