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Greg Dobson

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This expert has been certified by SupportSpace to provide support
Greg Dobson
Canada, British Columbia
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Computer got you down? Not to worry! With almost two years as a ConnectPro Expert, A+ and Network+ certified, and over fifteen years of PC support and troubleshooting experience, I'll have the smile back on your face in no time!
Products
Windows VISTA, Linux, Mac OSX, Network, PC Support
Certifications
A+ Service Technician Certification (CompTIA)
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Languages
English
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Services I Support
Total Protection Plan - New Setup

Total Protection Plan - New Setup

Your Total Protection Plan includes a Standard System Setup with Security and Performance enhancements installed by our Online Support Team.
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Price: $0.00
Total Protection Plan - Service

Total Protection Plan - Service

Our ConnectPro Online Support Team can help you maximize the benefits of your Total Protection Plan.
Get live support now
Price: $0.00
ConnectPro 12 Months Support

ConnectPro 12 Months Support

This service provides 12 months of diagnostics support for your computer.
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Price: $99.99 annually
PC Setup and Personalization with Antivirus install

PC Setup and Personalization with Antivirus install

We'll ensure your PC is set up and tailored to your needs and install your antivirus software.
Get live support now
Price: $99.99
ConnectPro 12 Months Tablet Support

ConnectPro 12 Months Tablet Support

Give yourself peace of mind for the next year with your tablet
Get live support now
Price: $99.99 annually
Email Setup

Email Setup

We'll help you get your email account setup.
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Price: $49.99
Apple Setup and Personalization

Apple Setup and Personalization

We'll ensure your iMac or Macbook is setup and tailored to fit your needs
Get live support now
Price: $49.99
Backup, Restore and Setup

Backup, Restore and Setup

Want to start fresh with your Windows PC but save your important files? We'll back up your PC, restore it to factory settings, then setup and configure Windows the way that you want.
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Price: $179.99
Parental Control Setup and Customization

Parental Control Setup and Customization

Want to make sure your children are safe on the internet? We'll customize your settings and their access to ensure safe access to the internet.
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Price: $49.99
Peripheral Install

Peripheral Install

Need your device setup and functioning properly? We'll install the latest software for it and confirm it's working for you.
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Price: $49.99
Apple Training 60 Minutes

Apple Training 60 Minutes

Learn the essential features of the Mac OS X operating system and what it can do for you.
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Price: $79.99
Apple Training 30 Minutes

Apple Training 30 Minutes

Learn the essential features of the Mac OS X operating system and what it can do for you.
Get live support now
Price: $49.99
iPod and MP3 Setup and Training

iPod and MP3 Setup and Training

Get your portable music device working the way you want it. We'll show you how to transfer your music and videos.
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Price: $49.99
Windows 7 Upgrade Advisor

Windows 7 Upgrade Advisor

Is your computer ready for Windows 7? We'll check and recommend what you need for a smooth upgrade. 
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Price: $19.99
Windows Training 30 minutes

Windows Training 30 minutes

Learn the essential features of Windows 7 and find out what it can do for you
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Price: $49.99
Windows Training 60 minutes

Windows Training 60 minutes

Learn the essential features of Windows 7 and find out what it can do for you
Get live support now
Price: $79.99
PC Setup & Personalization

PC Setup & Personalization

We'll ensure your PC is set up and tailored to your needs.
Get live support now
Price: $79.99
Photo Fun

Photo Fun

We'll show you how to edit digital photos, set up online photo albums, and create a video from your photos.
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Price: $79.99
Digital Video Camera Set Up / Training

Digital Video Camera Set Up / Training

Find out how to transfer your videos to your computer, burn them onto DVDs, and upload them to YouTube.
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Price: $79.99
Virus & Spyware Removal (OS Service)

Virus & Spyware Removal (OS Service)

Is your computer infected with a virus or spyware? We'll find out what's wrong and fix it.
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Price: $149.99
Printer Help

Printer Help

Are you experiencing printer issues, or do you have a new printer? We'll get it working properly.
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Price: $49.99
Microsoft Office Troubleshooting

Microsoft Office Troubleshooting

Is your MS Office not working right? We'll fix it and set it up the way you want it.
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Price: $69.99
Privacy & Security Check

Privacy & Security Check

We'll check the security of your existing computer and wireless network and make sure it's secure.
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Price: $79.99
Email Troubleshooting

Email Troubleshooting

Having a problem with your email? We'll fix it.
Get live support now
Price: $69.99
Data BackUp

Data BackUp

We'll set up a backup system for your important files and show you how to access them.
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Price: $79.99
Tweak & Tune-up!

Tweak & Tune-up!

Is your PC running slower than it used to? We'll speed it up.
Get live support now
Price: $49.99
Software Install and Setup

Software Install and Setup

Get that important piece of software up and running on your PC.
Get live support now
Price: $49.99
Wireless Network Set Up

Wireless Network Set Up

Enjoy the freedom and convenience of a wireless network in your home.
Get live support now
Price: $79.99
Diagnostics

Diagnostics

We'll figure out the problem and fix it quickly, or recommend the solution you need.
Get live support now
Price: $59.99
02/02/2012 | PC Tuneup
Greg's support was fantastic - as a neophyte computer user I find it overwhelming and he made the process comfortable and easy - talk to you soon Greg! 
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02/02/2012 | PC Tuneup
 
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01/31/2012 | PC Tuneup
As stupid as I sounded, Greg never made me feel like an idiot.  He was courteous and friendly and solved all my issues and took care of issues I wasn't even aware I had. 
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01/31/2012 | General Technical Support
 
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01/31/2012 | Computer Setup
hewas very good and patient 
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01/30/2012 | Computer Setup
good at his job, knew exactly what he had to do,didn't waste time in doing it. able to answer obscure questions about product and help with old laptop. Had a personality and could make small talk while waiting for things to load, which made it fun 
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01/30/2012 | General Technical Support
Thanks to Greg, I can now watch my YouTube videos! 
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01/30/2012 | Antivirus et anti-logiciels espions
greg is a great help and dependable 
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01/30/2012 | Printers
Definitely would recommend this expert - he is most helpful and very understanding - a pleasure to work with.   thank you Greg.  Yvonne Carrroll 
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01/27/2012 | Backup
Fantastic guy. Resolved my issues and taught me along the way so I can do it myself. Stuck with me until resolved (past quitting time!).Smart. Funny. PERFECT. Many thanks Greg. 
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01/27/2012 | Printers
process seems a bit slow 
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01/26/2012 | Hard Drive and Storage
Amazing.  Had what I consider a major problem, and it was resolved both professionally & with great courtesty.  Pleasure to deal with :) 
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01/26/2012 | Computer Setup
Greg was very helpful in getting my new iMac set up. The anti-virus included in my Total Protection was installed, everything went very smoothly. 
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01/26/2012 | Microsoft Office
 
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01/25/2012 | General Technical Support
GREG, YOU WE VERY HELPFULL, TO BAD THAT SOMEBODY IN THE FUTURESHOP ORGANISATION MADE A MISTAKE AND PUT THE PRESSURE ON YOU AND ME. I WILL BE IN TOUCH WITH GREG AGAIN WHEN I HAVE A PROBLEM!! 
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01/25/2012 | Diagnostics
very helpful, very easy to communicate with, got the job done and did it well. highly recommend Greg 
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01/25/2012 | Email and Internet
 
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01/24/2012 | PC Tuneup
greg stayed on line a solved a problem i was trying to fix for a couple of weeks,the last guy i gave this to got me to do the work we thought it was fixed but i can see now that greg had to work very hard to fix for me and iam very happy he took the time 
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01/24/2012 | Printers
greg is very helpful and considerate ive dealt with him before and hes very professional 
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01/24/2012 | Computer Setup
 
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01/23/2012 | PC Tuneup
Greg rocks....he did a fabulous job for me...

tks 
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01/20/2012 | CD Player and Recorder
A great help as always! 
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01/20/2012 | Computer Setup
Very patient and informative to a novice user. 
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01/20/2012 | Computer Setup
This was my first time using Greg's service and this type of assistance.  I am impressed and found it very helpful as I am very elementary in my computer skills!  It was easy to get the help I needed even though I don't speak the jargon! 
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01/19/2012 | Antivirus et anti-logiciels espions
 
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01/19/2012 | Mac OSX
help was great.....newbee on the Mac so i found this very helpful 
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01/19/2012 | Printers
Great service, so worth the money- Greg was great and if and when I need help again i will gladly seek his advice.
Thanks, Joanne Jones 
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01/18/2012 | Computer Setup
 
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01/16/2012 | Diagnostics
 
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01/12/2012 | Computer Setup
 
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01/11/2012 | Computer Setup
I am pleased with all his help 
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01/11/2012 | Scanners
 
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01/09/2012 | Computer Setup
Greg was great.  I was unsure about the whole online help thing, but he definitly put me at ease.  Some how he was able to do that with out face to face contact.  I dont know if he went above and beyond, but I definiltly left with the feeling he did! 
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01/09/2012 | Diagnostics & Repair
Very pleased with this service! Second time I've used connect pro and would use it again for sure! 
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01/05/2012 | Computer Setup
Thank you so much for helping me out! 
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01/03/2012 | Computer Setup
 
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01/03/2012 | Printers
 
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01/02/2012 | Computer Setup
made it easy for me to follow and got it done quick would definitely reccommend Greg. 
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12/29/2011 | Computer Setup
very patient and professionable person. Took the time to talk me through some things that I did not understand. Made this a whole lot easier for me. You are a credit to your profession 
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12/29/2011 | Diagnostics
Best Service!! Thanks soooooooooooo much :) 
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12/28/2011 | Computer Setup
 
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12/28/2011 | Computer Setup
I contacted Greg specifically because i was refferred to him by a customer service rep at futureshop, he was coined the best in the biz and for sure lived up to the name, thanks for all your help and glad to to have such great support on our side, cheers 
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12/28/2011 | Computer Setup
 
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12/26/2011 | Computer Setup
Greg was very helpful and efficient. We would never have gotten through the set up with out him. 
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12/26/2011 | Computer Setup
 
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12/23/2011 | Windows
 
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12/20/2011 | Computer Setup
I would Highly recommend Greg Dobson, he was able to help me get things set up properly than anyone else.  He took the time to explain and fix the problems!  Good Job!!!! 
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12/20/2011 | Email and Internet
Greg is smart, fast, and thorough. Got it all done with ease and humour. Many thanks 
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Read Other Problems and Solutions

DVD Drives not properly recognized by OS

DVD drives are not recognized properly by OS or Software

Printer confused

Shared printer wouldn't install

Bad infections

Multiple rogue antivirus infections, popup spawns and known trojans.

Fixup

MyWebToolbar cleanup

Webcam fix

Webcam was not being recognized

Wireless printer

Wireless printer not working

Spooler mishap

The Printer Spool service was shutting down evey time it was sent information.

Virus scan and clean

Ross had some malware issues which I took care of over a couple of sessions

Sympatico Problems

Sympatico email compromised, Heather was worried about viruses