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Craig Poulton
Everyone loves to hate their computers. Let me help you make it right again. Connect now for all your needs.
Products
Windows, Windows VISTA, Mac OSX, Linux, Camera - Photo, Computer Setup, Computer Repair, Diagnostics & Repair, Virus and Spyware Removal, PC Security, MSN Messenger
Certifications
A+ Service Technician Certification (comptia)
Languages
English
Services I Support
 Total Protection Plan - New SetupYour Total Protection Plan includes a Standard System Setup with Security and Performance enhancements installed by our Online Support Team.
Price:
$0.00
 Total Protection Plan - ServiceOur ConnectPro Online Support Team can help you maximize the benefits of your Total Protection Plan.
Price:
$0.00
 ConnectPro 12 Months SupportThis service provides 12 months of diagnostics support for your computer.
Price:
$99.99
annually
 PC Setup and Personalization with Antivirus installWe'll ensure your PC is set up and tailored to your needs and install your antivirus software.
Price:
$99.99
 ConnectPro 12 Months Tablet SupportGive yourself peace of mind for the next year with your tablet
Price:
$99.99
annually
 Apple Setup and PersonalizationWe'll ensure your iMac or Macbook is setup and tailored to fit your needs
Price:
$49.99
Backup, Restore and SetupWant to start fresh with your Windows PC but save your important files? We'll back up your PC, restore it to factory settings, then setup and configure Windows the way that you want.
Price:
$179.99
 Parental Control Setup and CustomizationWant to make sure your children are safe on the internet? We'll customize your settings and their access to ensure safe access to the internet.
Price:
$49.99
 Peripheral InstallNeed your device setup and functioning properly? We'll install the latest software for it and confirm it's working for you.
Price:
$49.99
 Apple Training 60 MinutesLearn the essential features of the Mac OS X operating system and what it can do for you.
Price:
$79.99
Apple Training 30 MinutesLearn the essential features of the Mac OS X operating system and what it can do for you.
Price:
$49.99
 iPod and MP3 Setup and TrainingGet your portable music device working the way you want it. We'll show you how to transfer your music and videos.
Price:
$49.99
 Windows 7 Upgrade AdvisorIs your computer ready for Windows 7? We'll check and recommend what you need for a smooth upgrade.
Price:
$19.99
 Windows Training 30 minutesLearn the essential features of Windows 7 and find out what it can do for you
Price:
$49.99
Windows Training 60 minutesLearn the essential features of Windows 7 and find out what it can do for you
Price:
$79.99
 Photo FunWe'll show you how to edit digital photos, set up online photo albums, and create a video from your photos.
Price:
$79.99
 Digital Video Camera Set Up / TrainingFind out how to transfer your videos to your computer, burn them onto DVDs, and upload them to YouTube.
Price:
$79.99
 Virus & Spyware Removal (OS Service)Is your computer infected with a virus or spyware? We'll find out what's wrong and fix it.
Price:
$149.99
 Printer HelpAre you experiencing printer issues, or do you have a new printer? We'll get it working properly.
Price:
$49.99
 Microsoft Office TroubleshootingIs your MS Office not working right? We'll fix it and set it up the way you want it.
Price:
$69.99
 Privacy & Security CheckWe'll check the security of your existing computer and wireless network and make sure it's secure.
Price:
$79.99
 Data BackUpWe'll set up a backup system for your important files and show you how to access them.
Price:
$79.99
 Software Install and SetupGet that important piece of software up and running on your PC.
Price:
$49.99
 Wireless Network Set UpEnjoy the freedom and convenience of a wireless network in your home.
Price:
$79.99
 DiagnosticsWe'll figure out the problem and fix it quickly, or recommend the solution you need.
Price:
$59.99
01/31/2012 | General
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 01/27/2012 | General
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01/24/2012 | General
Craig is friendly, efficient, and patient. It was a pleasure working with him :) Knowledgeable:
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12/30/2011 | PC Setup & Optimization
Can we contact Craig directly for any future service? Knowledgeable:
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12/30/2011 | PC Setup & Optimization
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12/29/2011 | PC Setup & Optimization
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12/29/2011 | General
very quick Communicative:
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12/28/2011 | PC Setup & Optimization
Craig was very thorough in his explanations. I would definitely recommend him especially to an amateur Mac owner like myself. Efficient:
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12/28/2011 | General
I have had a wonderful exoerience with the 2 individulas with Connect pro. They have both been Courteous, patient, and experts in their fiels. very happy to have purchased this plan. i would recommend it to others! Efficient:
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12/27/2011 | PC Setup & Optimization
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12/14/2011 | PC Setup & Optimization
everything was worked out great a good job done Friendly:
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12/13/2011 | Peripherals Install
A wonderful piece of mind for someone like me. Knowledgeable:
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12/09/2011 | Wireless Network
He's the best!! Communicative:
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12/06/2011 | PC Tuneup
Very very helpful and professional. Knowledgeable:
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11/30/2011 | Email and Internet
How Awesome, to have this service! I would recommend Craig to anyone! Thanks for the Great service. Chuck Knowledgeable:
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11/30/2011 | General
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11/23/2011 | PC Setup & Optimization
thanks for being so patient and accomodating! Knowledgeable:
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11/22/2011 | General Technical Support
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11/18/2011 | Printers
I am so not computer savvy. Craig was very patient. This is such a great service to offer. I will definitely recommend Future Shop and apple products as well as Craig to friends & family Unfortunately for Craig, I will be looking for his expertise agian Knowledgeable:
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11/17/2011 | Printers
Craig was patient and worked diligently to resolve my issues. I would use him again without hesitation Communicative:
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10/25/2011 | PC Setup & Optimization
Craig was fantastic! Efficient:
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10/25/2011 | PC Setup & Optimization
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09/22/2011 | PC Setup & Optimization
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09/09/2011 | PC Setup & Optimization
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09/08/2011 | PC Setup & Optimization
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09/01/2011 | PC Setup & Optimization
I found Craig to be very knowledgable with all operating systems and was a great help to me . Knowledgeable:
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08/29/2011 | PC Tuneup
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08/24/2011 | Email and Internet
a determined tech Friendly:
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08/23/2011 | PC Tuneup
Good job. Friendly:
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08/19/2011 | PC Setup & Optimization
great job Efficient:
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08/15/2011 | Diagnostics
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08/11/2011 | PC Setup & Optimization
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08/10/2011 | PC Setup & Optimization
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08/04/2011 | PC Setup & Optimization
every thing went great Communicative:
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08/03/2011 | PC Setup & Optimization
did everything perfectly, extreamly good service :) thanks craig Friendly:
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08/02/2011 | Email and Internet
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06/30/2011 | Virus Protection & Spyware Removal
Very Helpfull....thansk Graig Efficient:
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06/17/2011 | PC Tuneup
awsome thank you so mch for all your time. Its been great. like i said before Craig is awsome and i want to keep him. thanks again Shawna Communicative:
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06/17/2011 | PC Setup & Optimization
Craig was great and so helpful. Can i keep him. When i have friends that need help with their computers, i will send them hisw way. Communicative:
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06/16/2011 | PC Tuneup
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06/10/2011 | PC Tuneup
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06/02/2011 | PC Setup & Optimization
Very professional. I really like this service. Communicative:
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06/02/2011 | PC Setup & Optimization
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06/01/2011 | General
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05/30/2011 | General
My first experience with online support - it was very easy and Craig communicated with me every step of the process. Thank you so much. Efficient:
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05/27/2011 | PC Tuneup
Very patient with my lack of computer knowledge. I would request Craig again if I had problems. Friendly:
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05/27/2011 | PC Tuneup
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05/26/2011 | Virus and Spyware Removal
quick resolution. patient. great explanations. easy to communiate with. thanks again Craig! ~ Dave Knowledgeable:
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