|
Brandon Parnell
Something wrong with your computer? No problem! With years of technical experience both at Future Shop and before joining the team, I feel I have the knowledge to handle almost anything under the sun!
Products
Virus Protection & Spyware Removal, Computer Support, Wireless Networking, Windows XP, Windows VISTA, Windows 7
Certifications
A+ Service Technician Certification (Prometric)
Languages
English
Services I Support
 Total Protection Plan - New SetupYour Total Protection Plan includes a Standard System Setup with Security and Performance enhancements installed by our Online Support Team.
Price:
$0.00
 Total Protection Plan - ServiceOur ConnectPro Online Support Team can help you maximize the benefits of your Total Protection Plan.
Price:
$0.00
 ConnectPro 12 Months SupportThis service provides 12 months of diagnostics support for your computer.
Price:
$99.99
annually
 PC Setup and Personalization with Antivirus installWe'll ensure your PC is set up and tailored to your needs and install your antivirus software.
Price:
$99.99
 ConnectPro 12 Months Tablet SupportGive yourself peace of mind for the next year with your tablet
Price:
$99.99
annually
 Apple Setup and PersonalizationWe'll ensure your iMac or Macbook is setup and tailored to fit your needs
Price:
$49.99
Backup, Restore and SetupWant to start fresh with your Windows PC but save your important files? We'll back up your PC, restore it to factory settings, then setup and configure Windows the way that you want.
Price:
$179.99
 Parental Control Setup and CustomizationWant to make sure your children are safe on the internet? We'll customize your settings and their access to ensure safe access to the internet.
Price:
$49.99
 Peripheral InstallNeed your device setup and functioning properly? We'll install the latest software for it and confirm it's working for you.
Price:
$49.99
 Apple Training 60 MinutesLearn the essential features of the Mac OS X operating system and what it can do for you.
Price:
$79.99
Apple Training 30 MinutesLearn the essential features of the Mac OS X operating system and what it can do for you.
Price:
$49.99
 iPod and MP3 Setup and TrainingGet your portable music device working the way you want it. We'll show you how to transfer your music and videos.
Price:
$49.99
 Windows 7 Upgrade AdvisorIs your computer ready for Windows 7? We'll check and recommend what you need for a smooth upgrade.
Price:
$19.99
 Windows Training 30 minutesLearn the essential features of Windows 7 and find out what it can do for you
Price:
$49.99
Windows Training 60 minutesLearn the essential features of Windows 7 and find out what it can do for you
Price:
$79.99
 Photo FunWe'll show you how to edit digital photos, set up online photo albums, and create a video from your photos.
Price:
$79.99
 Digital Video Camera Set Up / TrainingFind out how to transfer your videos to your computer, burn them onto DVDs, and upload them to YouTube.
Price:
$79.99
 Virus & Spyware Removal (OS Service)Is your computer infected with a virus or spyware? We'll find out what's wrong and fix it.
Price:
$149.99
 Printer HelpAre you experiencing printer issues, or do you have a new printer? We'll get it working properly.
Price:
$49.99
 Microsoft Office TroubleshootingIs your MS Office not working right? We'll fix it and set it up the way you want it.
Price:
$69.99
 Privacy & Security CheckWe'll check the security of your existing computer and wireless network and make sure it's secure.
Price:
$79.99
 Data BackUpWe'll set up a backup system for your important files and show you how to access them.
Price:
$79.99
 Software Install and SetupGet that important piece of software up and running on your PC.
Price:
$49.99
 Wireless Network Set UpEnjoy the freedom and convenience of a wireless network in your home.
Price:
$79.99
 DiagnosticsWe'll figure out the problem and fix it quickly, or recommend the solution you need.
Price:
$59.99
05/16/2012 | Internet Explorer
Nice and fast solution of very complicatedroblem p Efficient:
  Friendly:
Communicative:
Knowledgeable:
 05/16/2012 | Website
Efficient:
Friendly:
Communicative:
Knowledgeable:
05/16/2012 | Network and Internet
Efficient:
Friendly:
Communicative:
Knowledgeable:
 05/16/2012 | General
Effecient with a sense of humour! Efficient:
Friendly:
Communicative:
Knowledgeable:
05/15/2012 | General
Very polite and helpful. Efficient:
Friendly:
Communicative:
Knowledgeable:
05/15/2012 | Printers
Efficient:
Friendly:
Communicative:
Knowledgeable:
05/15/2012 | Printers
Efficient:
Friendly:
Communicative:
Knowledgeable:
05/15/2012 | Microsoft Word
Efficient:
Friendly:
Communicative:
Knowledgeable:
05/14/2012 | Computer Setup
Efficient:
Friendly:
Communicative:
Knowledgeable:
05/14/2012 | Email and Internet
Efficient:
Friendly:
Communicative:
Knowledgeable:
05/14/2012 | Computer Setup
Efficient:
Friendly:
Communicative:
Knowledgeable:
05/13/2012 | Email and Internet
Efficient:
Friendly:
Communicative:
Knowledgeable:
05/13/2012 | Computer Setup
i think when you say your going to do something you should keep your word i had the program run overnight and he said he would be back at 930am but was not it just gets abit frustrating when you cannot get the help when you need it Efficient:
Friendly:
Communicative:
Knowledgeable:
05/12/2012 | Computer Setup
Very friendly and very helpful. Nice to know that the support team is very knowledgable. New to connectpro and I am very happy so far! Keep up the good work!! Efficient:
Friendly:
Communicative:
Knowledgeable:
05/12/2012 | Email and Internet
Efficient:
Friendly:
Communicative:
Knowledgeable:
05/12/2012 | Computer Setup
Brandon was very proficient and took care of all my problems. My confidence in the TPP is already off to a great start. Efficient:
Friendly:
Communicative:
Knowledgeable:
05/12/2012 | Computer Setup
very helpful, he did an excellent job :) Efficient:
Friendly:
Communicative:
Knowledgeable:
05/11/2012 | Internet Explorer
Brandon, was very fast when fixing my issue. Very good at explaining the questions, i had and never rushed me. A very high A++++ recommendation Efficient:
Friendly:
Communicative:
Knowledgeable:
05/10/2012 | iTunes
Efficient:
Friendly:
Communicative:
Knowledgeable:
05/07/2012 | Software
You have a great night also, and thanks for the help. Efficient:
Friendly:
Communicative:
Knowledgeable:
05/07/2012 | Computer Setup
Efficient:
Friendly:
Communicative:
Knowledgeable:
05/04/2012 | Computer Setup
awesome :) Efficient:
Friendly:
Communicative:
Knowledgeable:
05/04/2012 | PC Tuneup
Efficient:
Friendly:
Communicative:
Knowledgeable:
05/04/2012 | Virus & Spyware
Efficient:
Friendly:
Communicative:
Knowledgeable:
05/04/2012 | Computer Setup
Brandon was very patient!!!! Excellent service!!!!! Efficient:
Friendly:
Communicative:
Knowledgeable:
05/03/2012 | Computer Setup
Efficient:
Friendly:
Communicative:
Knowledgeable:
05/01/2012 | Email and Internet
Brandon is the best!! Efficient:
Friendly:
Communicative:
Knowledgeable:
04/30/2012 | Wireless Network
I was on the computer with Brandon for approx. one and a half houre this afternoon , he had remote control of my computer and changed a bunch of things ,and shut the computer down a number of times , however the last time it would not start up, so myl Efficient:
Friendly:
Communicative:
Knowledgeable:
04/30/2012 | All in One Printer
Efficient:
Friendly:
Communicative:
Knowledgeable:
04/30/2012 | All in One Printer
Brandon did an extremely excellent job, thanks you so much Brandon. Efficient:
Friendly:
Communicative:
Knowledgeable:
04/29/2012 | Computer Setup
Efficient:
Friendly:
Communicative:
Knowledgeable:
04/29/2012 | Computer Setup
Exellent Efficient:
Friendly:
Communicative:
Knowledgeable:
04/28/2012 | Computer Setup
Efficient:
Friendly:
Communicative:
Knowledgeable:
04/28/2012 | Computer Setup
Efficient:
Friendly:
Communicative:
Knowledgeable:
04/28/2012 | Software
Friendly and extremely knowledgeable! Efficient:
Friendly:
Communicative:
Knowledgeable:
04/27/2012 | Software
Efficient:
Friendly:
Communicative:
Knowledgeable:
04/27/2012 | Computer Setup
Efficient:
Friendly:
Communicative:
Knowledgeable:
04/26/2012 | Diagnostics
I think Brandon did an exceptional job and saved the day for me. Even though I am not technologically smart he was able to walk me through everything and resolve the problem. Efficient:
Friendly:
Communicative:
Knowledgeable:
04/25/2012 | Computer Setup
He answered all may quiries a, and his doing his job well... Efficient:
Friendly:
Communicative:
Knowledgeable:
04/25/2012 | Email and Internet
He was very patient with me, since i did not know where a lot of things were located when he gave me a direction. He got the computer working properly again and i was pleased with his explanations. Efficient:
Friendly:
Communicative:
Knowledgeable:
04/24/2012 | PC Tuneup
Efficient:
Friendly:
Communicative:
Knowledgeable:
04/24/2012 | Virus & Spyware
Efficient:
Friendly:
Communicative:
Knowledgeable:
04/24/2012 | Computer Setup
Great! Efficient:
Friendly:
Communicative:
Knowledgeable:
04/24/2012 | New Setups
Thanks Brandon. You turned an otherwise frustrating experience into a quick fix! If I have any other problems, I'll look for you on ConnectPro. Have a good night. Julie Efficient:
Friendly:
Communicative:
Knowledgeable:
04/24/2012 | Computer Setup
Efficient:
Friendly:
Communicative:
Knowledgeable:
04/21/2012 | PC Tuneup
he was every helpful Efficient:
Friendly:
Communicative:
Knowledgeable:
04/21/2012 | Printers
He is GREAT!!!!!!! Efficient:
Friendly:
Communicative:
Knowledgeable:
04/20/2012 | Computer Setup
Brando is very polite, always kept me in the know Efficient:
Friendly:
Communicative:
Knowledgeable:
04/19/2012 | Computer Setup
Thanks for your time and patience Efficient:
Friendly:
Communicative:
Knowledgeable:
04/19/2012 | Software
Efficient:
Friendly:
Communicative:
Knowledgeable:
Click for more
|
